MAINTENANCE & SERVICE · UAE

JobmanagementforUAEMEP,HVAC,andbuildingmaintenancecontractors

One connected system for UAE maintenance contractors: dispatch, VAT-compliant invoicing, and AMC renewal tracking. Stop coordinating by phone and losing recurring revenue to missed renewals.

The Problem

Where UAE maintenance contractors lose time and revenue

Technician dispatch runs on phone calls and WhatsApp

Jobs get assigned by whoever's free to make the call, with no system tracking who's where or what's been done. There's no job history to reference if a client disputes a call-out.

VAT-compliant invoices are built manually per job

Every completed job means someone manually pulling parts, labour, and callout costs into an invoice with the correct 5% VAT and TRN, a slow process that delays cash flow.

AMC renewals are tracked in a spreadsheet, if at all

Annual Maintenance Contracts are your recurring revenue, but renewal dates live in someone's memory or an old spreadsheet. A missed renewal is lost revenue you didn't notice leaving.

JOB DISPATCH & TRACKING

Every technician's status visible, live

Jobs are assigned based on location, availability, and skill set, with real-time status updates replacing the phone calls and guesswork of manual dispatch.

  • Technician scheduling by location and skill set
  • Live job status visibility for dispatchers and clients
  • Complete job history per site and technician
  • Mobile job cards for field technicians
  • Photo documentation and completion sign-off
Talk to us about job dispatch
Job Dispatch Dashboard
VAT-COMPLIANT INVOICING

From completed job to compliant invoice, automatically

Parts, labour, and callout costs flow directly from the job record into an invoice with the correct VAT and TRN applied. No manual rebuild after the work is done.

  • Automatic invoice generation from job records
  • 5% VAT and TRN applied correctly by default
  • Parts and labour cost tracking per job
  • Faster invoice-to-payment cycle
  • Job costing visibility for margin tracking
See invoicing workflows
VAT Invoicing Console
AMC RENEWAL MANAGEMENT

Recurring revenue that doesn't quietly lapse

Annual Maintenance Contracts are tracked with renewal alerts well ahead of expiry, so your recurring revenue base is protected instead of hoping someone remembers.

  • AMC contract tracking with renewal alerts
  • Recurring visit scheduling tied to contract terms
  • Contract value and renewal pipeline reporting
  • Client-level AMC history and service record
  • Upsell visibility for contracts nearing renewal
See a sample AMC workflow
AMC Renewal Module
Our Approach

We don't just configure software. We build how your business runs.

01

Discover

We map how your business actually operates: workflows, data, pain points, team roles. No Odoo opened yet — just a clear picture of how things work today.

02

Design

We design the operational system before a single thing is configured. Processes, automation, reporting, and approval flows — designed to fit how you work.

03

Build & Go Live

We configure, migrate, train, and launch in phases. No big-bang go-lives. Teams are ready before each phase starts.

04

Run & Improve

We stay. Ongoing system management, monthly reviews, and expansion as your business grows.

See It In Action

Watch MaintenanceServiceOS in 30 seconds

Short clips showing exactly how the system handles your daily operations, from job creation to VAT-compliant invoicing.

0:30
Workflow

Job Creation & Dispatch

See how a new job is logged, assigned to a technician, and scheduled, all in under a minute.

0:000:30

All Clips — 4 videos

01

Job Creation & Dispatch

See how a new job is logged, assigned to a technician, and scheduled, all in under a minute.

0:30
02

Real-Time Job Tracking

Track field technicians live, see job status updates, and get instant completion notifications.

0:28
03

VAT Invoicing & Payment

Auto-generate invoices on job completion, apply UAE VAT rules, and reconcile payments, all inside the system.

0:30
04

AMC Contract Compliance

See how AMC contract terms, renewal dates, and service visits are tracked automatically for every client.

0:29

Want a live walkthrough?

Book a 30-minute discovery call and see the full system in action.

Book a Call
FAQ

Common questions

Yes. Jobs are assigned based on technician location, availability, and skill set, with live status visibility instead of coordinating dispatch by phone.
Yes. Parts, labour, and callout costs from a completed job flow directly into an invoice with the correct 5% VAT and TRN applied. No manual invoice building after the job is done.
Annual Maintenance Contracts are tracked with renewal dates and automatic alerts well ahead of expiry, so recurring revenue doesn't lapse without anyone noticing.
Yes. Reactive call-outs and scheduled planned maintenance visits are both tracked in the same system, with separate workflows so planned work doesn't get crowded out by urgent jobs.

Ready to stop losing AMC revenue to missed renewals?

In a free demo, we'll map your dispatch and invoicing workflow and show you what a connected system looks like.

Or email us at info@inovada.com