Privacy Policy

1. Who we are

Inovada Ltd (“Inovada”, “we”, “us”) is a company registered in Ireland. Our registered address is 20 Harcourt Street, Dublin 2, Ireland. We can be contacted at info@inovada.com.

This Privacy Policy explains how we collect, use, and protect personal data when you use our website (inovada.com), contact us, or engage our services.

2. What data we collect

We may collect the following categories of personal data:

• Contact information: Name, email address, phone number, company name
• Usage data: IP address, browser type, pages visited, time spent on site
• Communications: Content of enquiries submitted via our contact form or email
• Business information: Details about your business operations that you share during our engagement

3. How we use your data

We use your personal data to:

• Respond to enquiries and provide our services
• Send information about our services that may be relevant to you
• Improve our website and service delivery
• Comply with legal and regulatory obligations

We process your data on the basis of legitimate interests (responding to enquiries, improving our services) and, where required, with your consent.

4. How we store your data

Your data is stored on servers located within the European Union. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

We retain your data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiry data is typically retained for 3 years.

5. Who we share data with

We do not sell or rent your personal data to third parties. We may share data with trusted service providers who assist us in delivering our services (e.g., email platforms, CRM tools), subject to appropriate data processing agreements.

6. Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at info@inovada.com. You also have the right to lodge a complaint with the Data Protection Commission (DPC) at dataprotection.ie.

7. Cookies

Our website uses essential cookies to ensure it functions correctly. We do not currently use analytics or advertising cookies. If this changes, we will update this policy and seek your consent where required.

8. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. Continued use of our website after any changes constitutes acceptance of the updated policy.

9. Contact us

For any questions about this Privacy Policy or how we handle your data: